Privacy Policy

1. Introduction

Retenva is committed to protecting the privacy and security of your business and financial data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our platform. Our goal is to provide transparency and ensure you maintain control over your data as we work to simplify your financial operations.

2. Information We Collect

3. How We Use Information

We process your information to deliver a high-performance, automated experience. Your data is used for:

• Workflow automation and financial intelligence.
• Ensuring platform reliability and uptime.
• Providing proactive customer support and security monitoring.

4. Data Storage and Security

Security is foundational to our "Architectural Calm" philosophy. We employ enterprise-grade security measures to protect your data, including:

5. Third-Party Providers

To provide our services, we partner with specialized sub-processors who adhere to strict data protection standards. These include:

6. Data Retention

We retain your data only for as long as necessary to provide you with the services you have requested. If you choose to close your account, your data is marked for deletion and purged from our active systems within a standard 30-day window, unless required by law for financial auditing purposes.

7. Your Rights

You maintain complete sovereignty over your information. You have the right to:

• Access and view all data associated with your account.
• Request corrections to any inaccurate information.
• Request the permanent deletion of your data.
• Export your data in a structured, machine-readable format.

8. Policy Updates

Retenva may periodically update this policy to reflect changes in our practices or regulatory requirements. We will notify users of significant changes via the platform or email.